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07-16-2017 01:48 PM - edited 01-04-2022 02:21 PM
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07-16-2017 02:05 PM
On Friday I created my account but I got a message that something went wrong
So now the account is created, I cannot get into the account, I guess because I never received an activation email
And when I try to use line, it says I have no voice or text
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07-16-2017 02:05 PM
Hey @nadizich,
We just got to your message, you're currently the next one on our list! Shouldn't be too long before you hear back from one of us 🙂
Thank you for your patience,
Marie
*Please do not post private info such as: phone number, account number, PIN etc... This is a public forum!*
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07-16-2017 02:03 PM
There may still be a backlog from the freedom promo. If a private message has been sent to the moderator team, stay patient, it will be answered in sequence.
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07-16-2017 01:52 PM
if you have contacted a mod through private message that is the method.
what is your issue?
You need to send the moderators a private message
To send a private message to the Moderator_Team click here
In your message send them:
1) account email address
2) PM phone number
3) explanation of what is happening
4) link to this thread if you want
5) if its a porting issue include your sim number, old account name and number