01-01-2017 10:11 AM - edited 01-05-2022 01:28 AM
01-01-2017 12:17 PM
Being a member since August you would know that there isn't always someone available and the level of service that is provided by PM. That and also a holiday weekend might not have a mod in. Posting multiple threads without even tagging a MOD is not the way to get help. As @pulp74 stated it is best to pm a mod so that it will go into a queue.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
01-01-2017 10:55 AM
01-01-2017 10:44 AM - edited 01-01-2017 10:48 AM
Hey. Happy New year! Sorry to hear about your troubles. Please do not worry your payment will be reimbursed to you. Just send a private message to one of the moderators with all the info and they will fix it for you. This is how you post private message. Good luck.