Having a problem sending a work ticket

[Tim57]

What is a phone number that I can call a real person at Public Mobile

[HALIMACS]

@Tim57 

Is there an issue we may be able to help you with?

To get to them quickly, send a private message to the Customer Support Agent by clicking here  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

[HALIMACS · Accepted solution]

There is no phone number @Tim57 , Public Mobile is a completely online customer service platform.

If you need to reach a Customer Support Agent, here's how to contact a CSA.  There are 2 methods:

1. Use the ticketing system for a faster response time. Click here and type Customer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request).  Click the result which states Click here to submit a ticket and follow the prompts,  or, 
2. Send a private message to the Customer Support Agent by clicking here  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.