08-30-2018 05:11 PM - edited 01-05-2022 01:36 AM
Hi,
I am wondering since I had signed up and forgot about a referral code to get extra credit. Is there a way to manually do it?
Thank you!
08-31-2018 06:01 PM
08-31-2018 05:53 PM
Thanks for the help. I need a referral now. That is possible?
08-30-2018 05:20 PM
@mimmo wrote:@Anonymous before it was not possiblr but mods do now have the ability to manually add referals post activation.
Great. Then other than standard politeness, there's no need to ask real nice like 🙂
08-30-2018 05:20 PM
@Anonymous, we have been told that moderators can add the referrals after teh fact now. There will be some verification questions though to make sure it isn't just an easy way to get the discount.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
08-30-2018 05:19 PM
@Anonymous before it was not possiblr but mods do now have the ability to manually add referals post activation.
08-30-2018 05:19 PM
Thanks! Will do.
08-30-2018 05:17 PM
08-30-2018 05:15 PM - edited 08-30-2018 05:24 PM
@Pures wrote:Hi,
I am wondering since I had signed up and forgot about a referral code to get extra credit. Is there a way to manually do it?
Thank you!
There's no way for you to do it. Edit: But maybe if you ask the mods real nice like then they might hook you up. No guarantees and they have no obligation to oblige.
Send a private message to them here and include your phone number and PIN to minimize back and forth identity verification.
Forget your PIN? Then you'll need 3 of either of these pieces of information you used when you signed up: full address, birthdate, last 4 digits of CC you might have used, email address on the account, alternative phone number you might've entered when you signed up. Or, in addition, either of these to get to 3: last payment amount and date, last add-on bought and date.
Then hopefully they will get back to you as soon as they can between M-F 9-9 (ET) and Sat-Sun 9-7:30 (ET).
Depending on your notification settings, you would get an email notifying you of a reply. Get back here and click on the little envelope in the upper right of your screen that now has a red blob indicating that you have a message.