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Final Bill

Curt4
Great Neighbour / Super Voisin

I just transferred. My family is four lines from public mobile to Fido and would like my final bill for each account. When I log on it just asks me if I would like to subscribe to a new service.

2 REPLIES 2

kb_mv
Mayor / Maire

@Curt4 wrote:

I just transferred. My family is four lines from public mobile to Fido and would like my final bill for each account. When I log on it just asks me if I would like to subscribe to a new service.


@Curt4 To add to the info provided by @BKNS27 , if you are thinking a final bill will show prorated time and perhaps are expecting a refund you won't get any. PM is pre paid, any time left by porting out is lost.

BKNS27
Mayor / Maire

@Curt4 

Once you port out to another carrier. Your account is closed and you won’t be able to login to your account.

You will need to contact a CS_Agent for copies of your final bill.

https://urlshortner.tiia.ai/xYpc_I 

If that didn’t work then dm an agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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