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Extra debit

Kirankulkarni
Great Neighbour / Super Voisin

Hi I am a new User of Public Mobile.My Credit card shows three entries $ 33.95,$ 28.25,and $28.25 on June 10th .

pl explain this and show the credit in my account if charged double.

 

3 REPLIES 3

z10user4
Mayor / Maire

@Kirankulkarni wrote:

Hi I am a new User of Public Mobile.My Credit card shows three entries $ 33.95,$ 28.25,and $28.25 on June 10th .

pl explain this and show the credit in my account if charged double.

 


Please post screen snips of your payment history of the relevant time period so we might be able to decipher what's happening. Blank out personal info of course.

popping
Oracle
Oracle

@Kirankulkarni wrote:

Hi I am a new User of Public Mobile.My Credit card shows three entries $ 33.95,$ 28.25,and $28.25 on June 10th .

pl explain this and show the credit in my account if charged double.

 


Please post a screenshot of your payment history with your personal info masked out.

We will take a look what was happened.

What is the amount of your available fund shown on the overview page after login?

geopublic
Mayor / Maire

@Kirankulkarni wrote:

Hi I am a new User of Public Mobile.My Credit card shows three entries $ 33.95,$ 28.25,and $28.25 on June 10th .

pl explain this and show the credit in my account if charged double.

 


@Kirankulkarni Do ypu have multiple plans with PM? What plan are you on? $30, $25 and $25? Did you make any ommediate plan changes?