@GillesetMaureen
Your PM account only allows 1 email/1 account so you can’t have 2 accounts or numbers under the same email address.
If this is the case, you will need a CS_Agent to straight this out for you.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Unless each account (number) is under 2 different carriers.
Could you please clarify which is the case you are having?
