04-03-2026 05:53 PM
I am trying to transfer my number from rogers to public mobile but it says subscription not activated when I finish all the steps. What to do now?
04-03-2026 05:55 PM
Try Reboot phone and login PM app to complete the subscription.
But if you get the same failed message or unable to login the app, you will need to open a ticket. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
