Error message when transferring number

[Raye666]

I'm trying to transfer my landline number to my cell phone. When I type it in, I get the error, "We were unable to transfer the phone number you entered." then it tells me to make sure I typed it in right, or to get a new number, or ask here.

The provider of the wired number is wightman.ca. Any advice? 

[BlueB]

@Raye666 

I'm not sure whether there are any issues with porting a number from Owen Sound, but @computergeek541 is correct that there are certain numbers not available for porting.  If that porting tool is also giving an error, then it may not be eligible.

Check with a CS Agent (staff) to see if they can look into it.  I'm not sure who that provider is, and if they're a smaller player, it may be possible that's part of the issue.  Let us know what you find out!  🙂

[Anonymous]

@Raye666 

if are you stuck with Transferring your old Phone Number,

In order to transfer a phone number over to Public Mobile - you will need to activate an account with a temporary phone number and after that your contact Customer Support Agent by CS_Agent, for the transfer your number to Public Mobile,

Here’s how to contact Customer Support Agent by CS_Agent,

• or you can send a private message to Customer Support Agent by CS_Agent, by Click HERE. 
• You’ll need to be logged in to your Community account for the link to work.

• please include in your message,
  
• your phone number,
• which carrier,

Good luck and your welcome to Public Mobile

with a Beautiful Service

you will be very happy

[Raye666]

I got the same error from thay Koodo link, "Your request couldn't be completed. Please re-enter the 10 digit mobile phone number or call at 1-866-99-Koodo for assistance." 

[Raye666]

Owen Sound, Ontario 

[esjliv]

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@Raye666 wrote:

I'm trying to transfer my landline number to my cell phone. When I type it in, I get the error, "We were unable to transfer the phone number you entered." then it tells me to make sure I typed it in right, or to get a new number, or ask here.

The provider of the wired number is wightman.ca. Any advice? 

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@Raye666 enter your phone number here, to check for eligibility of transferring over:

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do?lang=en&appname=otherportal

[computergeek541]

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@Raye666 wrote:

I'm trying to transfer my landline number to my cell phone. When I type it in, I get the error, "We were unable to transfer the phone number you entered." then it tells me to make sure I typed it in right, or to get a new number, or ask here.

The provider of the wired number is wightman.ca. Any advice? 

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Not all phone numbers can be transfered.  Which city is the phone number from?