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Entered wrong email address during registration

marinabar2
Great Neighbour / Super Voisin

Hello,

 

I made a mistake in my email address while purchasing a sim card. How can I change that? I didn't even receive the confirmation to my correct email address.

 

Thanks for the help!

1 ACCEPTED SOLUTION

Accepted Solutions

esjliv
Mayor / Maire

@marinabar2 wrote:

Hello,

 

I made a mistake in my email address while purchasing a sim card. How can I change that? I didn't even receive the confirmation to my correct email address.

 

Thanks for the help!


Hello @marinabar2 

You can message Public Mobile using the link below to connect your order to the proper email address.

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

View solution in original post

3 REPLIES 3

esjliv
Mayor / Maire

@marinabar2 wrote:

Hello,

 

I made a mistake in my email address while purchasing a sim card. How can I change that? I didn't even receive the confirmation to my correct email address.

 

Thanks for the help!


Hello @marinabar2 

You can message Public Mobile using the link below to connect your order to the proper email address.

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

marinabar2
Great Neighbour / Super Voisin

Thanks a lot!

villellamcmeans
Deputy Mayor / Adjoint au Maire

@marinabar2 :Since you've gotten the answer to your question you might as well accept the post by esjliv as your accepted solution - doing so will help others in future who have same question as you.

 

Just scroll up to the post by esjliv, which is right under your original post, and click the accepted solution button on that post.