Entered wrong IMEI when completing transfer/port

[Bhattjee]

Hello,

When trying to port my old bell service to public mobile I incorrectly entered the wrong IMEI number. Because of this my port was unsuccessful. Please can I get help from a mod?

Thank you

[BKNS27]

@Bhattjee 

I will pm the Porting Department number so you can try after 9:00am EST.

[TheSterlinger]

You can submit a ticket to a Public Mobile CS agent. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437