Entered new sim card # where the old number should go....won't let me correct!!!!

[Jann]

Entered new sim card # where the old number should go....won't let me correct!!!!

Please hurry and clear the "current sim card" field so I can continue!

[Jann]

Ok, will try, thanks!

[geopublic]

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@Jann wrote:

The 'field' is one the set up account here, not my phone

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@Jann  If you are trying to activate a new Public sim card and you entered the incorrect sim card number during the activation process  then close your browser clear the cache and start the activation again.

[Jann]

The 'field' is one the set up account here, not my phone

[geopublic]

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@Jann wrote:

Entered new sim card # where the old number should go....won't let me correct!!!!

Please hurry and clear the "current sim card" field so I can continue!

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@JannIf you did a SIM swap via selfserve did you restart your phone?