Dropped Calls

[Esther_Ma]

Hi! 
I’m new to Public. Was impressed how quick the porting was - less than an hour. 
Anyways, in the past week I’ve been experiencing dropped calls in the Burnaby (BC, Canada) area. Has anyone experienced that? 
Thanks! 

[Esther_Ma]

@slusagmThanks! I have iphone 15. It's on the list. 

[Esther_Ma]

@NDesai Thanks for letting me know - good to know that it is rare. Two instances I was inside my apartment (Brentwood area), one instance I was outside. Signal strength was 4 bars. When I was outside, I cannot recall the active cell network my iphone connected to. 

[BKNS27]

@Esther_Ma 

I was in the Metrotown area (at the Apple Store) and it was fine.

[slusagm]

what phone do you have? your phone is on PM's VoLTE whitelist? check here

https://www.publicmobile.ca/get-help/articles/volte

[NDesai · Accepted solution]

@Esther_Ma That's strange and rare issue for me in lower mainland. Does it happen even if you're outside? How's your signal strength when this happens?