@Xiangguiqiang
PM does not send out add-on usage warning message.
Did you have a plan change or renew your plan early?
You may still have used plan data. As suggested by other members, check your usage on your overview page.
For your future data need, It may be cheaper to do a plan change instead of purchasing large amount of add-on data.
4GB data add-on costs your 4x$15 = $60
You can plan change to the $40 5GB or $45 6.5GB or $50 8.5GB plan immediately online without moderator assistant. You will have next 30 days to enjoy your new plan.
Spend less and more data. Why not!
FYI - Options to get more data:
1. If your current data limit does not meet your 30 days' need, you may change a plan with more data. You can do the plan from from self-serve. You get your data back immediately with plan change. Login to your account. Select the Plan and add-ons tab and click on the Change Plan button.
2. If you want to renew the same plan early, you need to create a moderator support ticket using the ? button at the bottom right corner. Moderator wait time is couple hours to 2 days. If your next renewal date is up to 2 days away, you may just on data diet for a few days until after renewal.
3. You can buy data add-ons $15 1GB data or $5 200MB data. Expensive option. This is a good option if you need a small amount of data occasionally. Data add-on does not have expiry date. Unused add-on data will be rolled over to next cycle.
Please note that there is no refund of the unused days of your current billing cycle if (option 2) you renew your plan early with moderator assistant or (option 1) change plan now.
