Data not working

[Reneelynn12]

I recently switched my phone and my data hasn't been working. I still have over a GB left and the data is turned on in my settings. I have also tried a power cycle. No luck. Any solutions. 

[Reneelynn12]

Trying now thanks

[geopublic]

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@Reneelynn12 wrote:

Andriod

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@Reneelynn12  Make and model?

[ChuckYeah]

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Settings -> (might need More here) ->Mobile or Cellular Networks -> Access Point Names

Yours should say Mobile Internet - sp.mb.com. 

Click on that and compre it to this:

APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F 

[popping]

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@Reneelynn12 wrote:

I recently switched my phone and my data hasn't been working. I still have over a GB left and the data is turned on in my settings. I have also tried a power cycle. No luck. Any solutions. 

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Are you changing to a LG phone?

After changing provider, you need to do network reset on LG phone before your data working again.  Make sure to restart your phone after network reset. 

If the APN is not setup correctly after phone restart, you need to setup APN manually as above.

[Reneelynn12]

Andriod

[Reneelynn12]

Android

[ChuckYeah]

Android or iphone, @Reneelynn12 ? 

[Reneelynn12]

Several times 

[Reneelynn12]

Im not sure what apn settings are? 

[lakshmikanth]

Tried restarting the device ?

[ChuckYeah · Accepted solution]

Android or Iphone?

Did you try cycling Airplane mode? Cell Data?

Have you checked APN Settings?

APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F