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Data add on

Freeghost
Great Neighbour / Super Voisin

How do I get my data add on to work 

3 REPLIES 3


@GreatCanadian wrote:

It should work immediately if it's a Canada data add on.  What plan are you currently on, and what add on did you select. And check to see if the funds are in your account. Purchasing an add on is a 2 step process. You add the funds, then make the purchase. You may have not actually completed the purchase.

 

GC 


Let me give you an assist by including this link.  It is one of my favorite guides of all time.

 

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974

MacMe
Deputy Mayor / Adjoint au Maire

Did you modify your APN settings?

 

https://apn-canada.gishan.net/en/apn/public-mobile

GreatCanadian
Deputy Mayor / Adjoint au Maire

It should work immediately if it's a Canada data add on.  What plan are you currently on, and what add on did you select. And check to see if the funds are in your account. Purchasing an add on is a 2 step process. You add the funds, then make the purchase. You may have not actually completed the purchase.

 

GC 

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