08-19-2016 09:20 PM - edited 01-04-2022 12:59 PM
Hi All,
I am here to question the data usage meter in my account. My phone says 3.6mb used while on PM website it says 8.9mb used. I mean it it said 5mb or so used, i would be fine... BUT a difference of 5mb when i literally just opened 1 news article is kind of weird.
Solved! Go to Solution.
05-14-2017 12:15 PM - edited 05-14-2017 12:21 PM
Hi:
I am new to PM but noticed an issueof inaacurate data usage in "my account". After three days my phone and two independent data trackers indicate more than 50% less than the amount PM claims I used (I wrote to a mod who says the site is being fixed). Is this an unusual issue?
08-19-2016 09:52 PM
Duplicate posts merged to single thread.
08-19-2016 09:33 PM
Double post: http://productioncommunity.publicmobile.ca/t5/Self-Serve/Data-Usage/m-p/65898/highlight/false#M5215
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08-19-2016 09:33 PM
The amount is pretty small, let it build and see if its a huge difference.
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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
08-19-2016 09:19 PM
Hi All,
I am here to question the data usage meter in my account. My phone says 3.6mb used while on PM website it says 8.9mb used. I mean it it said 5mb or so used, i would be fine... BUT a difference of 5mb when i literally just opened 1 news article is kind of weird.