05-22-2020 01:12 PM - edited 01-05-2022 12:00 PM
Hi,
Can I change the code that I used for my activation into my husband's code(xxxxxxx) so that he can take $1off?
Edit: Referral code redacted by will13am. Posting of referral codes, seeking referrals and offering referrals in the public forum is not allowed.
Solved! Go to Solution.
05-25-2020 08:26 AM
Doesn't hurt to ask the Mod team. They keep a track of which numbers used your referral code (see My Rewards), and if I recall correctly they used to ask for numbers (of the person who referred you) as opposed to referral codes when signing up.
05-22-2020 01:21 PM
@Hyeyeons81 If you signed up first with someone else's referral code, and your husband second and he used your referral code. Then they will not allow your to do it. Stay safe
05-22-2020 01:18 PM
@Hyeyeons81 , if you have selected a referral for your activation, you cannot revise that referral. Sorry.
05-22-2020 01:18 PM
05-22-2020 01:16 PM - edited 05-22-2020 01:16 PM
@Hyeyeons81 wrote:Hi,
Can I change the code that I used for my activation into my husband's code(xxxx) so that he can take $1off?
Posting of referral codes in the forum is not allowed. Please choose the 3 vertical dots and edit your post to remove the code.
05-22-2020 01:16 PM - edited 05-22-2020 01:16 PM
@Hyeyeons81 you can contact the moderators to see if you can have his code applied.
Contact them through the bot using the white question mark, type did not receive rewards and open a ticket.
Have a happy Friday!
05-22-2020 01:15 PM - edited 05-22-2020 02:06 PM
@Hyeyeons81 wrote:Hi,
Can I change the code that I used for my activation into my husband's code(XXXXXXX) so that he can take $1off?
Edit: If you activated your card before your husband's card was activated then the answer is no.
If your card was activated after your husband's then the only way is to submit a ticket to PM and ask them if it's possible to change it. To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking here or the icon (bottom right of your screen).
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team