cancel
Showing results for 
Search instead for 
Did you mean: 

Change of phone number.

angie21
Good Citizen / Bon Citoyen

Hi,

 

I am living currently in Montreal and will be moving in June to Kingston, Ontario. I am on the $25 talk and text plan and want to know roughly how long it takes, using the self-serve option, to change my phone number to a Kingston one. Does it take an hour or 6 hours or a day or two to have the change become active?

7 REPLIES 7

hunnybunny
Model Citizen / Citoyen Modèle
Lol also don't forget to reboot your phone after the phone number change. It generally changes pretty fast and can confuse your phone.

Also have fun in Kingston 😀. Lived there for a couple years and loved it.

angie21
Good Citizen / Bon Citoyen

Thanks chukdefatey.

 

Appreciate the tip.

chukdefatey
Deputy Mayor / Adjoint au Maire
If you want it go through immediately with out Glitches then I suggest turn your phone off before the number change & then log into an amazing self serve experience at Publicmobile.ca and change the number and once its go through wait about another five minutes and you should be up and running with your new number & hold down the 1 key to setup your voice mail.

angie21
Good Citizen / Bon Citoyen

Thanks again for the reply. I knew the place where to change it. Was merely wondering how long the delay would be from the time of going through that procedure. Cheers.

@angie21,

 

You're welcome !

 

You can change your phone number from your self serve account here.

 

https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/msisdn-swap/

 

 

angie21
Good Citizen / Bon Citoyen

Thank you very much for the reply Cyber.

Cyber
Mayor / Maire

@angie21,

 

If no problem occur the change is done in less than one hour.

Need Help? Let's chat.