11-06-2017 09:01 AM - edited 01-04-2022 02:53 PM
Hi Everyone,
I just discovered that I cannot make outoing calls. Whenever I make a call I get a voice message indicating that the call cannot be completed and my call is not covered by my plan. My phone was working as of yesterday and I have unlimited provinicial calling.
I can receive calls, can send texts and I apparently have data. I have tried restarting the phone and attmped to call several numbers, always with this same result. Any assistance would be appreciated.
04-26-2018 12:39 PM
Done. It's back now.
11-06-2017 11:54 AM
Good morning everyone,
The outage is now resolved - can you please power cycle your phones and test for outgoing calls?
Cheers,
Mary
11-06-2017 09:43 AM
Same here, I am trying to make a local call, but the system is saying my plan doesn't cover this long distance call..!!
11-06-2017 09:05 AM
I am getting the same message. Can't make outgoing calls
11-06-2017 09:04 AM
Hello,
I am getting the exact same message this morning when I try and place outgoing calls.
11-06-2017 09:03 AM
There’s an outage. No estimated time to repair. Check back often and check your phone’s outgoing calls regularly.
11-06-2017 09:03 AM
there is an apparent outage affecting many users - contact @CS_Agent