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Cancel Subscription

Sampshields30
Great Neighbour / Super Voisin

Hello!

I have transferred my cell number to another provider.  How do i cancel my subscription?  I cannot log in anymore.

Is it automatically cancelled when the number is transferred?

Thank you

2 REPLIES 2

BKNS27
Mayor / Maire

@Sampshields30 

Yes, once you port out. Your account and subscription will be closed and your CC information is removed.

Sansan
Mayor / Maire

@Sampshields30  once you transfer to another provider your public mobile account will automatically close.

You might want to send a message to remove your credit card from file if it was previously.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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