Can't add a new credit card, there's no option.

[NewUserAnnoyed]

The bot told me to go into payment, and at the bottom there should be an option to add a new payment. Aka new credit card. But that option isn't available to me.

Select 'Register or Manage my Credit or Visa debit card' on the bottom left corner of the screen.

It's not there.

[Canlan54a]

...or try clicking on "ONE TIME PAYMENT" once there you might find the link at the bottom of that page.

[Anonymous]

 @buiya 

That's the problem that the OP found. He was finding everything for himself but the wording is wrong in that article which directs him to the bottom of the page. The clickable link is actually Manage my card...not at the bottom.

[ddeep91]

Hey @NewUserAnnoyed 

Here is a screenshot of where to find it.

If you don't see it on the phone, try logging in from a computer.

[buiya]

This doesn’t help? Are you on a mobile browser? Try a different one if possible

https://www.publicmobile.ca/en/bc/get-help/articles/register-your-payment-card

[Anonymous]

Click on the Payment tab up top. Lower down below the big clickable things you should find:

Manage my card - Update or remove my Credit or Visa debit card

Click on manage my card and remove or replace.

[gblackma]

The website can be gimmicky @NewUserAnnoyed.  Clear your browser history,  go to private/ incognito mode and restart your browser and try again. I'm on chrome on a Samsung Android Tablet and it shows up for me.

[Triguy]

Try using a different browser and incognito mode.  Also clear your cache and cookies then reboot.