4 weeks ago
Hello! I can't call anyone, the phone call drops just without connection. Could you please help?
@alexa_teacher
What is the make and model of your phone?
Your phone must be VoLTE compatible because of the 3G shutdown. Here is more information on VoLTE and enter the IMEI of your phone to see Ifnit is compatible on PM network.
https://www.publicmobile.ca/en/get-help/articles/volte
If it is not compatible then you need to look for a new phone.
were you ever able to?
Reboot phone and Reset network settings and call agian
