04-02-2019 11:20 AM - edited 01-05-2022 04:07 AM
Not getting any calls on my phone, all the calls are going to voicemail
04-02-2019 12:58 PM - edited 04-02-2019 01:00 PM
@Pravin Please answer all question in detail so we can help you out.
04-02-2019 12:53 PM - edited 04-02-2019 01:09 PM
@RobertQc wrote:
@Pravin wrote:Not getting any calls on my phone, all the calls are going to voicemail
@Pravin How long have you been with PM, if you just ported are the calls going to your old voicemail, or your new voicemail.
Have calls ever been working?
Can you call out, are all your other services working?
What plan are you on, do you have minutes left?
Is your phone on DO NOT DISTURB mode?
Do you have good network coverage, how is your signal?
HOLY COW you sound like my wife ! ![]()
04-02-2019 12:49 PM
@RobertQc wrote:
@Pravin wrote:Not getting any calls on my phone, all the calls are going to voicemail
@Pravin How long have you been with PM, if you just ported are the calls going to your old voicemail, or your new voicemail.
Have calls ever been working?
Can you call out, are all your other services working?
What plan are you on, do you have minutes left?
Is your phone on DO NOT DISTURB mode?
Do you have good network coverage, how is your signal?
@Pravinin order to help you you need to provide answers to @RobertQc questions. If you are porting your number then the best thing to do is to put in your old SIM card into your phone and use that untl the port is completed. Once the port is completed your old IM card will not work anymore.
04-02-2019 12:29 PM
04-02-2019 12:08 PM
@Pravin wrote:Not getting any calls on my phone, all the calls are going to voicemail
@Pravin How long have you been with PM, if you just ported are the calls going to your old voicemail, or your new voicemail.
Have calls ever been working?
Can you call out, are all your other services working?
What plan are you on, do you have minutes left?
Is your phone on DO NOT DISTURB mode?
Do you have good network coverage, how is your signal?
04-02-2019 11:35 AM - edited 04-02-2019 11:35 AM
when you port your number? which plan do you have? it may be takes time for porting or you may use all your mins this is why the call going to your voicemail.
04-02-2019 11:22 AM