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09-20-2019 08:22 PM - edited 01-05-2022 07:12 AM
Where can you find the total calling minutes on the site? I just see each call listed separately but no total.
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07-07-2020 01:32 PM
I appreciate that. Being as I'm relatively new to PM, I am trying to figure things out and have to sometimes go over things again...it get confusing ...well to me anyway.
thank you
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07-05-2020 07:38 AM
@ravendancer wrote:No reason to get persnickety!!
@ravendancer My apologies if you considered my reply "persnickety". The answer to your question was literally in the 2 posts immediately prior to yours. It's because of that that I didn't consider my question as focusing on minor details or being fussy. In reality it was a rhetorical question that had an obvious answer that in hindsight I should have just avoided posting. My sincerest apologies.
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07-04-2020 11:16 AM
No reason to get persnickety!!
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07-04-2020 09:25 AM
@ravendancer wrote:I also have this question...where can you find the total minutes used on the 100 minutes plan. If I click on 'data and add-ons usage' it doesn't include minutes used from the plan (100 mins)..only the add-ons. When I click on 'view my usage' under 'my plan', only the individual minutes show...not a total.
Is there a way to find this total?
@ravendancer Did you not read the replies to the original question? The answer to your question is there in black and beige.
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07-04-2020 09:24 AM - edited 07-04-2020 09:25 AM
@ravendancer it should be on the "overview" page just scroll down. also dialing 611 will tell you how many minutes you have remaining
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07-04-2020 09:15 AM
I also have this question...where can you find the total minutes used on the 100 minutes plan. If I click on 'data and add-ons usage' it doesn't include minutes used from the plan (100 mins)..only the add-ons. When I click on 'view my usage' under 'my plan', only the individual minutes show...not a total.
Is there a way to find this total?
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09-20-2019 08:28 PM - edited 09-20-2019 08:29 PM
@mjholm wrote:Where can you find the total calling minutes on the site? I just see each call listed separately but no total.
Bottom of landing page when you logon Self-serve.
You'll see whatever you have used under "My Data & Add-Ons"
Note: If a feature is not listed, it may have been fully consumed and no longer available for use.
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09-20-2019 08:26 PM - edited 09-20-2019 08:29 PM
@mjholm wrote:Where can you find the total calling minutes on the site? I just see each call listed separately but no total.
Login to your self-serve account.
The running total of the minutes used since last renewal.
The following minutes usage line is from my $15 plan. I used 85 minutes out of my alloted 100 minutes.
Data & Add-Ons Amount Used 100 Minutes Canada-Wide Talk85 / 100 MIN
Please note that
1. you will not see the usage line if your plan have unlimited minutes.
2. you will not see the usage line if you used all your minutes.
