Brand New Sim card ??!!

[MANU4EVER]

Greetings;

I just tried to sign up for a plan but my "Brand New" Sim card

would not be activated by the system with this error: "invalid sim"!!

Can someone please help? Thank you.

[mpatrick781]

just got 3 sim cards today and registering says invalid sim??!!  any ideas?

[will13am]

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@MANU4EVER wrote:

Thanks  for replying. As you guessed it, I kept missing a single digit! lol.

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D'oh, don't you really hate it when that happens?

[MANU4EVER]

Thanks  for replying. As you guessed it, I kept missing a single digit! lol.

[Louisboo]

Are you using a Public Mobile sim card?

Also verify that you are typing the sim card number correctly.

If both of the above are good then you will need a mod to look into it as it is likely a activation or registry issue.

Hope that helps.

[NDesai]

@MANU4EVER Are you sure you are correctly entering the sim number, and it was not activated before? Was it the first time you were trying to activate? We rarely see an issue with invalid sim so I am trying to figure out the issue here. 

[will13am]

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@MANU4EVER wrote:

Thanks a lot.

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You are welcome.

[MANU4EVER]

Thanks a lot.

[will13am]

@MANU4EVER, please contact the moderator team and they will be able to look into the activation problem.  The moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.