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Billing

Dony9
Great Neighbour / Super Voisin

I recently was overbilled and was expecting the credit on this upcoming bill. When I called *611 it started they are removing my MRC on the 5th. How do I confirm the credit was applied and they won't be removing money on what should be a credit balance for my full MRC.

I greatly appreciate you people helping me out. You folks are the best.

1 REPLY 1

Dunkman
Oracle
Oracle

@Dony9 

Do you see available funds in your account?  You can also check the payment history for the last 30-60 days. 

If you see the extra funds, the next payment date should just take the available funds and no extra charges on your credit card. 

P.S. I will move your thread to the Get Support section. 

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