11-29-2017 01:41 AM - edited 01-05-2022 03:39 AM
Hello, on my visa statement it shows that for the last 3 months i paid 117.60 but when i look into my plan with my total rewards earned I should only be paying 102. Why am I paying an extra $15? where did that come from
11-29-2017 07:35 AM
@Nox as @NDesai has explained the amount due showing in your account is after subtracting all rewards, however, it does not include applicable taxes.
So please consider adding taxes to the amount shown in your online account statement.
If you still have issues, please send a private message to @CS_Agent explaining your issue and providing them your account and phone numbers and they will be able to help you out.
Thanks
11-29-2017 02:40 AM
@Nox Did you count the tax? Tax is charged after subtracting all rewards and available balance. How muchrewards are you getting and what plan are you on?
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