Available Funds

[adanbarclay1996]

My account displays that I have $100.00 in available funds. I do not plan on using the available funds and would like to transfer them back onto my credit card. How do I go along doing this?

Thank you.

[inigo_151]

 I don't think that's alowed, but it won't hurt to contact a mod and ask them about it.

[Acekiller]

once you paid, it's gone.  don't get your hopes up.

[computergeek541]

Sorry, there is no option to do this.  The official policy is pretty much to use up the balance or lose it.

[will13am]

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wrote:

Yeah, seems like a gray area with it being unused funds vs an unused plan portion. Worst case could try contacting the credit card company but they may not do a reversal if it’s not a fraudulent charge. 

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It may not hurt to ask.  However, expectations need to be properly calibrated prior to asking so that a no response is met with huge surprise. 

[mtfolks]

Yeah, seems like a gray area with it being unused funds vs an unused plan portion. Worst case could try contacting the credit card company but they may not do a reversal if it’s not a fraudulent charge. 

[will13am]

This prepaid service does not offer any refunds.  I don't think it is possible to transfer the funds back into a payment card.  I can see exceptions for circumstances like a system error causing double charges.  If the customer willfully topped up their account, it's money spent that is not going to be refunded.

[mtfolks]

Are you cancelling service or porting out? If so, make sure autopay is turned off and contact the moderators about refunding to your credit card. I would *think* they should be able to do it for unused funds on the account but they’d be able to confirm.