Autopay plan

[Tobiee]

I was charged twice for my plan and my account is on hold till June 21 2019.i want to know if u can kindly use it for my next renewal plan

[chelsealzl]

We are all users like you on this forum. Issues with accounts/payments are probably best dealt by @Moderator_Team . Click and send a private message to them. In your message, provide the following to verify your account:

- your full name

- mailing address with postal code

- the last 4 digits from the card used for payments

- your e-mail address

They can take up to 48 hours to respond. Good luck!

[Anonymous]

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@Tobiee wrote:

I was charged twice for my plan and my account is on hold till June 21 2019.i want to know if u can kindly use it for my next renewal plan

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What do you mean "on hold till June 21"?

Maybe post a screen snip of your overview page so we can see what you're talking about. Blank out personal info of course.