02-06-2020 10:19 AM - edited 01-05-2022 10:33 AM
02-06-2020 10:22 AM - edited 02-06-2020 10:22 AM
Log into your account click Payments then manage autopay

Or call 611
02-06-2020 10:21 AM
@sisterSharon wrote:How do I stop automatic top up on my plan?
If you are referring to auto-pay you will need to log into your self serve page and remove your credit card information from there.
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02-06-2020 10:21 AM
@sisterSharon wrote:How do I stop automatic top up on my plan?
You would lose the free 2 bucks but you can remove your payment card from the self-serve. Or toggle off autopay there and in the 611 service.