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Automatic top up

sisterSharon
Great Neighbour / Super Voisin

How do I stop automatic top up on my plan?

3 REPLIES 3

Jb456
Mayor / Maire

Log into your account click Payments then manage autopay

Screenshot_20200201_045056.jpg

 

Or call 611

ShawnC13
Oracle
Oracle

@sisterSharon wrote:

How do I stop automatic top up on my plan?


If you are referring to auto-pay you will need to log into your self serve page and remove your credit card information from there.

 


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Anonymous
Not applicable

@sisterSharon wrote:

How do I stop automatic top up on my plan?


You would lose the free 2 bucks but you can remove your payment card from the self-serve. Or toggle off autopay there and in the 611 service.

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