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09-18-2016 12:05 PM - edited 01-04-2022 03:31 PM
Hello, I have selected the auto-renewal payment option and I was wondering what happens if the plan I selected at a certain price point is not longer available. Will I be paying the original price that I signed up for or would the system automatically charge me a new price point?
Thank you!
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09-18-2016 12:22 PM
If hte plan you're on is no longer available, and price still the same, AS LONG AS YOU DO NOT MAKE ANY Changes your plan is Grandfathered in
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09-18-2016 12:20 PM
Hi. Allow me to give you an example.
For me, my 90 Day plan is Unlim Can-US Talk, Global Txt and 6 GB Data.
I initially paid $176
When PM announced changes to 90 day Plans a bit, my plan stayed the same, but price was readjusted to $150
I had to request a manual update from a PM Rep to adjust fee, but all in all, if your plan is no longer available, and still on auto-pay your plan will continue on
