12-02-2020 09:11 AM - edited 01-05-2022 05:36 PM
Hi it looks as if I didnt get the auto pay reward on my latest bill. How do I go about getting this fixed?
Solved! Go to Solution.
12-02-2020 10:05 PM
If it is your first bill you won’t but you will get discount on your second bill
12-02-2020 10:22 AM - edited 12-02-2020 10:22 AM
@Jtbajwa wrote:Hi it looks as if I didnt get the auto pay reward on my latest bill. How do I go about getting this fixed?
Was it set up? Do you have a card registered?
If no card then you need to add one. In addition, just having a card does not mean autopay is enabled. Then you enable autopay after registering a card.
Had you possibly used the Lost/stolen function to suspend your services for some reason before your renewal?
12-02-2020 09:14 AM
@Jtbajwa contact customer support mods
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
make sure to check your inbox(top right corner envelope icon) periodically, for a response