@Kyequeen wrote:
I’m not receiving the 6 digit code.
Hello @Kyequeen
If you're not getting it, click on "Didn't Get Code". There should be an option to send to your email you registered with or your phone number. If this is your first time trying to get the code and there is no email option, then reach out to a CS Agent to resolve this.
Please use the chatbot to open a ticket: https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en
If you receive an error message that you are unable to open a ticket, send a private message to a CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 .
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
