Activation Failed

[jkp1234]

Hi,

After I did the payment it shows that the activation has failed, couldn't get my account setup, and wasn't able to receive any phone calls or texts but seems like the data is working and able to make phone calls (maybe its still porting the number over?)

[jkp1234]

Ok. I will try that. Thank you for your help!

[NDesai]

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@jkp1234 wrote:
yes. the old sim still working. what do i do at this point??

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Contact one of the mod with required info posted here: http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

[jkp1234]

yes. the old sim still working. what do i do at this point??

[NDesai]

Is your old sim still working? If yes, porting is not fully completed yet.