Account locked

[oliviali421]

Hey,

I forgot my password unfortunately, my account was locked! Please help me out!

[mimmo]

@Brooke_C , @Dave_M People are asking on a daily basis on how to reset their passwords becasue the reset feature does not work.

Are you able to give some sort of update if/when you are going to fix the password reset feature.  It has been a very long time that it has been broken and brought to your attention more than once and yet nothing has been done.  

Thanks

[will13am]

@oliviali421, the moderator team can be reached via private message using this link.  Refer to the following link for information on contacting the moderator team.


http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

[Taekgun]

@oliviali421

You will need the assistance of the moderators to get you access to your self-serve account.  Send them a private message using this link: @CS_Agent, provide them with your name, account number and an explanation of the issue and they will be able to look into the matter for you.