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Account deactivation

Branstaff
Great Neighbour / Super Voisin

I set up an account with Kodoo and ported my number from public mobile, and I can't get into my account any more with Public mobile. Does that mean my account for Public is officially deactivated? I'd love to call someone to ask but I guess I can't do that. 

2 REPLIES 2

Mana
Mayor / Maire

@Branstaff Once you port out you number from pm, your pm account and access to online portal are deactivated. 

youbme
Deputy Mayor / Adjoint au Maire

Hello @Branstaff,

 

If everything is working fine with your Koodo account and you cannot acces your PM account - then yes, your port is complete and you are done with Public Mobile.

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