Account Expired while Autopay Activated

[shajivek]

Hi,

When I signed up I successfully paid through a visa debit and activated autopay. My payment was for Feb 1,2017. I thought It might go through at midnight how ever, Autopay didnt go through. I manually tried to pay it but it says unable to process. I've Tried a Mastercard and still get unable to Process. Need help Immediatly, as I have to leave to work in 10 mins.

[Mary_M]

Hey @shajivek,

thank you for reaching out to us!

We've received your private message and will get back to you shortly, please look out for my reply 🙂

Respectfully,

Mary

[shajivek]

@CaNuCk07 Thank you for your reply. This is so frustrating, I messaged her still no response. Who else can I Speak too? I came home for lunch to use wifi otherwise I have no other source of communication. Why must it be so difficult to make simple a payment. 

[CaNuCk07]

@shajivek  send a private message to the moderators with all your info and details and they will take care of it, even while you're on your way to work!

tagged @Shazia_K here as well so you have all your bases covered.