@public_roma as we are trying to explain all different phones and brands do different things. After you fix what I just posted about 4D4F and if internet still does not work see below.
Looking at your settings that you just posted. Leave them all as is with the new change of 4D4F but edit a few.
APN type put
Save then reboot and try internet.
If that don't work leave everything as is except bottom 2.
Put MNVO to type to NONE
Put MNVO value to NOT SET
Save and reboot and try again.
Now if that don't work try my other APN settings which I use on my phone.
You will notice on that white screen shot there is alot of changes. Like MMS proxy is not 74.49.0.18 but a link mmscproxy.mobility.ca
The port is not 80 but 8799, etc etc
Save and reboot phone.
@public_roma I can understand this situation is very frustrating for you and I have to give you a BIG thumbs up 👍👍 for your patience.
I asked for a new screenshot because I am inclined to believe they are not entered correctly based on one of your posts earlier where you were uncertain of a section. Screenshot below.
I also gave you to completely different APN settings. Different port, links to numbers, different MNVOs, etc to try to assist you.
We are still here to try to help you while you wait for an answer from moderators if you want that is.
@Anonymous I am inclined to believe PM mods will just text him the APN config file or wtv that file is that they send to people with greyed out settings to push the APN into his phone.
Here you go everyone screens of the phone working. The only steps I did was
1) delete all my APNs
2) reset to default APN
3) put in another working SIM card
I'm a web developer so I'm not terrible at trouble shooting and reading directions, I should have switched out the cards earlier and saved us all the trouble.
@public_roma can you post a screenshot of the new settings so we can take a look?
And have you tried both apn settings I provided in the white and black screenshot?
Public Mobile support is all done online no call center. Two ways to reach moderators.
Question mark is not displaying at the moment but the icon is still there to click.
Or via private message at link below.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Standard response time is 24/48 hours. Usually quicker though. They'll write back to your inbox on these forums. Envelope top rightish.
@public_roma and for your phone to add apn settings it might be as followed.
- Settings
- More/mobile networks
- Access point names
- Click the + to add new apn
You just have to input the proper APN on your Sony phone.
I listed it all out for your. If you add an new APN and follow each line exactly in my screenshots your data will work.
The sim card is not the issue. Some phones (different brands) pick up the APN right away, some phones you need to manually enter them, and some phones like LG phones require a complete factory reset. Then there are overseas brands phones that the APN settings are greyed out and they can't edit or add new ones. Those phones need a freedom mobile sim card to be able to change the APN settings.
You would be wasting your money getting another sim card.
Just follow these on screenshot below. One line at a time
Now if they don't work try the below ones in black which are completely different APN settings then the white ones..so don't try editing one thing here one thing there. All details have to be entered exactly for your data and MMS to work.
If you're not familiar how to do this. Maybe someone you know knows how to add a new apn. Let them do it for you.
@public_roma here you go if you follow my white APN settings.
This one.
Now here is the splits taken from your screenshots you posted earlier.
All red arrows need changing. It's easier to just add a new APN and follow the ones from my screenshot above but I split them below for you.
1- All fine.
2 - the red arrows need changing.
They need to be like this.
3- the red arrows need changing
They need to be like this
I downloaded the screenshot you posted earlier of your phone. You do have it.
See below.
If your are following my white screenshot that is from my phone. Both mmsc and MMS proxy are both links.
If you follow the black ones it's different settings with alnumbers to enter
So I'm still not getting it to work. One of the discrepancies I'm seeing in the APN information is that my phone does not have the MMSC proxy, only MMS proxy. Is there a big difference between the two? So it seems like this would work, however whenever I set the MVNO type to none it automatically deletes the APN profile. I've followed the latest set of APN rules but still no luck.
@public_roma I looked at the screen shot you posted and they are wrong. MMSC and MMSC proxy. Also APN type was missing.
If you can add new APN settings. Try these.
Save and reboot.
If they don't work try these.
Everything has to be entered correctly one tiny error and data won't work. I'm not sure why no one commented on your screenshot saying your mmsc is in the wrong place as it should be a link and what you had should be in MMSC proxy.
Anyways let us know if they work.
