02-05-2026 11:19 AM
I have NOT travelled. No changes made on plan. I suddenly cannot dial any 1800, 1866, toll free numbers and I am unsure if I am to receive any calls from them. I was able to before. Now, it does not work and auto message just states, “8 U M 1 your call cannot be completed as dial, please check number or contact your customer service provider”. Please advise and help fix. Thank you.
02-05-2026 11:51 AM
@Elle77-le , you will need to submit a support ticket to have this problem resolved. Use the chat link on the lower right corner of the webpage to initiate the support ticket.