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$18 plan

anotherusernam1
Great Neighbour / Super Voisin

Hello, I am on the $18 a month plan with 1g of data.  My brother who is on the old $18 plan is not eligible to get this new plan what can be done to remedy this problem.  He does not need as a data really because he has a flip phone.

3 REPLIES 3

Up2NoGood
Great Citizen / Super Citoyen

That's a good point, I didn't look to see what plans are available for new signups. Sounds like the plan he would like no longer exists.

Up2NoGood
Great Citizen / Super Citoyen

Unfortunately once you already have a plan with Public Mobile it becomes a bit limiting as far as what plans you can then change to. The only surefire way he could get a plan open to the general public but not available on his account would be to cancel his existing subscription and set up an entirely new account and then select the plan that he would like.

Alternatively some people have been successful in looking at what plan changes are available and then lowering it each billing cycle until the plan they actually want becomes available. This can be time consuming though as you make 1 change per cycle and I'm not sure if it truly guarantees that his targeted plan eventually shows up as an option to switch to.

BKNS27
Mayor / Maire

@anotherusernam1 

I would recommend he stay on the grandfathered $18 because lowest priced plan is $22 for just talking and texting.

He can check in his account under Subscription-Manage Subscription-Change Subscription. It will list all plans he is eligible to change to. There maybe a plan that might suit him.