03-28-2018 11:20 AM
Hey Community!
As you may have noticed, publicmobile.ca has undergone a refresh. We’re happy to show you weeks’ worth of work, making our website simpler, easier to navigate and more accessible than ever! Note that these changes to do affect the Community.
We hope you love the new look and look forward to getting your feedback.
-Public Mobile Community Team
03-31-2018 09:32 AM
Screenshot attached...
03-31-2018 09:27 AM
The landing page glitches for me in chrome ipad.
sort of like an endless loop or light blue screen. I see account link and region then it jumps to blue screen. Was able to bypass with an old history link
03-30-2018 09:09 PM
@Brooke_C look nice but need to fixed the glicth also, look better then Koodo
03-30-2018 06:53 PM
Good job public mobile! The website's layout looks amazing! I hope you guys will work next on making an android and ios public mobile app!
03-30-2018 01:56 PM
Awesome Job Public Mobile Team Service
Good Luck
03-30-2018 07:53 AM
I love the new look
03-29-2018 11:23 PM
Although I like the new clean look, I just noticed that the Ready-Made plans (with data) do not indicate the data speed (3G / 4G). The URL of the plans contains the speed in page name, but the typical user would never notice that. It also doesn't seem to be included in any fine print that I could see.
Was this intentional? The user would only find out when they got into activation, or it they experimented with the build your own plan section.
@Brooke_C???
03-29-2018 04:48 PM
@stonechuckerwrote:A new look, and a new text message in the same day! WOW you're telling me not to miss out on the $40/mo 6GB offer at Koodo.
I've unsubscribed now, bechase it's harassment. I've told you I do not want to switch.
Glad I didn't get the text 🙂
03-29-2018 02:14 PM
The refresh looks good. Hopefully soon we can see a refreshed self-serve portal and community page! 🙂
03-29-2018 12:39 PM
The flow is nice, and the explanation for new potential customers is great. I feel like this would help generate sales. Good job on that!!!!
03-29-2018 07:56 AM
Keep up the work on improving the website.
03-28-2018 07:34 PM
looks great
03-28-2018 04:32 PM
Now it works on Chrome 🙂
03-28-2018 01:47 PM
It's not the same, or cheaper.
I don't want to bother with a tab or rely on getting friend referals... and I don't want post paid plan.
03-28-2018 01:46 PM
03-28-2018 01:44 PM
I have unsubscribed @ShawnC13, as it is the same offers OVER and OVER again.
I don't want a more expensive offer. So now, IF (and it's very unlikely) they send out a sweet deal that I would actually accept, I won't get it.
03-28-2018 01:44 PM
@stonechuckerwrote:Well I know that... and I brought that up previously.
But I have specifically asked the Public Mobile team to NOT SEND ME MIGRATION offers.
I will end up paying more for my 'same price' plan, than I do here.
Public Mobile, you want me to move, give me a $33/mo / 4GB plan at Koodo..... and we'll start talking.
Depending on how you do the arithmetic, it can be argued the adjusted price is as good as $33 per month or better. The up to $300 referral rewards per line adjusts the monthly $40 plan by $7 for more than 3 years. The option of cheap or near free hardware (iPhone via Walmart activation) is worth many more years of price adjustments. Staying has its benefits. Leaving can be very rewarding also.
03-28-2018 01:38 PM
@Brooke_C this might be nitpicking but the no zones don't believe us which leads to the Canada wide coverage map seems a little misleading. Zones vs network coverage are two seperate things. And PM does have zones we simply call it provincial calling.
03-28-2018 01:33 PM
@stonechuckerwrote:Well I know that... and I brought that up previously.
But I have specifically asked the Public Mobile team to NOT SEND ME MIGRATION offers.
I will end up paying more for my 'same price' plan, than I do here.
Public Mobile, you want me to move, give me a $33/mo / 4GB plan at Koodo..... and we'll start talking.
Reply with UNSUBSCRIBE there no more migration offers.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
03-28-2018 01:30 PM
@CalvinWwrote:Page looks good, waiting for the price to undergo a refresh
Beware what you wish for. Typically most price refreshes go up not down. How else will the fancy new page pages and other mods be paid for. 🙂
03-28-2018 01:08 PM
Page looks good, waiting for the price to undergo a refresh
03-28-2018 01:05 PM
Looks nice. Much cleaner and focused.
03-28-2018 12:59 PM
Well I know that... and I brought that up previously.
But I have specifically asked the Public Mobile team to NOT SEND ME MIGRATION offers.
I will end up paying more for my 'same price' plan, than I do here.
Public Mobile, you want me to move, give me a $33/mo / 4GB plan at Koodo..... and we'll start talking.
03-28-2018 12:46 PM
looks good. time to tackle the higher hanging fruits 🙂
03-28-2018 12:39 PM
@stonechuckerwrote:A new look, and a new text message in the same day! WOW you're telling me not to miss out on the $40/mo 6GB offer at Koodo.
I've unsubscribed now, bechase it's harassment. I've told you I do not want to switch.
Bad move. Not all announcements are about migration. Now you might lose out on other valuable information in the future. Thicken the skin and ignore what's not important to you.
03-28-2018 12:37 PM - edited 03-28-2018 01:35 PM
The look does seem more pleasing to the eye than before. The big question is have the old bugs been taken out of the system.
03-28-2018 11:58 AM
A new look, and a new text message in the same day! WOW you're telling me not to miss out on the $40/mo 6GB offer at Koodo.
I've unsubscribed now, bechase it's harassment. I've told you I do not want to switch.
03-28-2018 11:50 AM
A new look while I was signing up as a new customer! Excited to read these forums!
03-28-2018 11:48 AM
Looks nice
03-28-2018 11:46 AM
did the password reset get fixed?