Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I used a prepaid card to activate my account. I have autopay set to off since there is only a couple of dollars left on the card. I am going to buy some vouchers to add to my account so I will be carrying a balance in Available Funds.I activated on t...
Hi Team,I came to India for 2 months and I don't have the roaming enabled here in India. In view of the same, I would like to ensure that my SIM is not deactivated. Can I request you to let me know how I can be of sure that my account is still active...
Hi, I transfered my phone number to another phone carrier a week ago, and since then I can't log on to public mobile my account and can't receive emails (I checked spam/junk/ and all folders).Password wouldn't reset because either of the verification...
Hello, someone mentioned yesterday in one of the posts that the 15 GB plan was available for new activations for $40. Can someone tell me if this is correct?
People try to call me but it says it’s not in service
I recently bought an iPhone 13 from Marketplace from a guy and it worked smoothly for 2 months on Public Mobile SIM, then suddenly it showed SOS instead of the signal bars on the 3rd of Dec, I thought it was the newest iOS that was causing issues, re...
how can i claim that please whilst the phone with chip was mistakenly taken outsi
Is there anyway that I can download my billing of jan 2021?
I get a message that asks to transfer to Public Mobile but I'm already with public mobile for more than 2 years,So what is wrong //// Message Below //////We’re so happy to have you with Public Mobile. All that’s left for youto do is transfer your nu...
A friend of mine is having trouble with a recent port attempt. Can someone send me the Public Mobile Porting Team telephone contact number to my inbox please. Thanks in advance
Do we still have a promo $25 for refer a friend in December?
Hi,I would like to follow-up the SIM card I purchased. Until now, I did not receive the item.
My data is being used at times when I am asleep and not using my phone. When I turned my phone off last night until this morning, my data was still being used.
I forget my account login information, don't now how to find them?
I applied for the promotion plan of 15GB by logging in to my account and clicked "Upgrade on renewal" But on renewal the promotion plan was not applied and on top of it my services were discontinues saying I did not pay and then I logged into my acco...
Since yesterday and today, I can't buy a phone at the price that is advertising on the website.For example the SAMSUNG A13 at $139 ($199 - $60 off).Anyone knows the Rebate Code that you can enter to apply the rebate?
HelloI have my daughters plan with PM and My CC info was in her account for auto oayment, now she is with different provider and I diasable the auto pay but want to cancel service and remove my CC info. Through online account , I was not able to do i...
I need 15 days of access. Looked at Airalo for data but would like text/calls too. I see an add-on for text for only 10 days but there's a warning about access:"Important: As of February 22nd, 2022, United States (U.S.) carriers have started turning...
HII referred my wife back in July / Aug of 2022 and as of this date we have not seen any rewards.What is my next step?Thanks
Last Saturday I answered YES2 to the above-mentioned season offer and was told it had been added into my account but when I checked now, the offer wasn't added into my account. What I have now are the previous years' offers
I have received the message for the Christmas Bonus of 2 GB data and the 500 international minutes for both me and my wife .After I typed in YES2, I instantly got the message that the one time bonus has been added to our accounts.See in Self-Serve.I...
How long does it take to change banking information before next payment
My son got the TXT for the 2 gig data and 500 min offer today,,,, but didn't know how to activate it properlyso he went to the website on his phone,, at home on wifi ,, and kept entering the wrong ID's and passwords,, now his account is disabled a...
Walmart used to have a physical person working in the electronic/phone department, now where do you go to get a sim card, set up a new account, get a phone number?
Both my wife and I just switched from another service provider to the 25.00$ 3G plan advertised on the Public Mobile website where it clearly states the following: Yet, we both got the same plan purchase confirmation email stating that the plan only ...
Monthly 250 MB data plan finished in 2 days at the start of new month.
Does anyone know why I wouldn't be receiving the texts with promotions from public mobile?
I just received my free 2gig of data and 500 minutes of international calling but I dont know anyone out of Canada, is there anyway of switching it to just talking time instead, I've gotten the bonus before and still haven't used up the talk time ye...
Hello, My daughter enrolled in a monthly credit card payment; she supposed to automatically get the $2 credit per month but she is not getting it since the activation of her mobile phone. can you please help? Thank you
I was in the process of purchasing the Public Mobile SIM. However, I forgot my credit card address is different from my current shipping address. When I clicked on 'Pay Now,' the payment went through, but I got the message that the ZIP code does not ...
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