Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
How to make international long distance calls from another phone without taking up minutes on Public phone plan?
By using PM many people are not able to make International Long Distance calls to many countries due to a very limited country coverage which includes, Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Po...
Hi I was wondering what could be the reward/discount amount of you could get by susbscribing to two plans.I want to switch my plan to public mobile and I want to set another plan for my brother new student to canada. Thanks
I switched to Public Mobile from another provider.I brought my number and made an activation (on black Friday in Koodo branch). One week after, before creating the account, I lost my phone with a sim card. Now I have a new phone and the new sim card,...
Dear, Community Members, Yesterday I spent $50.00 on PM vouchers at Canadian Tire to pay my account and NONE of the vouchers are valid. Each time I tried to enter the pin using my phone the message came back, "Voucher invaid." The store manager trie...
One of my referred friends left PM because of lacking international roaming.A small amount monthly based international roaming fee addon is acceptable, but if it is free like other provider will be greater.
Hello Public Mobile Community, I received the 5gb Black Friday promotion after signing up (on November 30th I believe), but would now like to change my phone plan (I remember one of the requirements for getting the promotion was that you couldn't cha...
Does anyone have any recommendations for a Data Tracker for an iPhone? Any suggestions woud be appreciated.
I have been with PM for a month now and it's all good I'm live in South AB and I have been using a 780 area code which is not the local area code. So I am going to change my number today to a local 403 area code. I have a question though. Will a...
Is the 1GB promo I'm getting now going to last forever? When does it end?
On December 4/2019, I was sent a text saying that you were giving me 1GB of free data and international calling. Would this be 3G LTE or 4G LTE data?
Morning guys. I had a query about proting out my wifes number from PM to Zoomer.Her bill cycle renewal is on the 19th Dec (thursday in 3 days). The new Zoomer plan/phone which i am palnning to order may not reach me before the 19th and might reach on...
0/month.I followed activation process but with no promo code we still have too activate and pay 25 $ as I do not see any zero options. Then we get credits with moderator
I am new to Public Mobile and I have activated my plan ( which is $15/month) and there are some problems with the text messages. Firstly, I can't send any text messages and I can only receive some text messages, not all of them. Does anyone know how ...
I switched to public mobile because of this promotion. The main page said that users could get their first month free if they activated from Dec. 13-16, but I don't see any credits added to my account. I did receive the international minutes and extr...
Hello,I followed the website's instructions on how to port a Koodo number to Public Mobile. Completed all steps and received a message saying phone number was successfully ported. However, when I click on Plans & Add Ons to check my phone number, it’...
I have tried for over 2 weeks now and I always get 'sorry login attempt failed please try again later' I waited the hour to unlock etc Now I am still without the free 1 GB of data and 200 free international minutes and not any closer to obtaining bef...
@CS_Agent I need to cancel autopay ASAP
I'm trying to set stuff up for some relatives. I had already setup my account without hassle. With the referral code I got, I proceeded to setup a relative's. I had done all of it until the "add-ons" part but I refreshed the page since the selectable...
We currently have 4 phones on Public Mobile. However, we need to port one of the numbers out to another carrier. I was told that I need the PM account number. Any idea what this is?I logged in and gave him what I see on the screen - 1000000xxxxxxx. H...
I'm not sure whether to start a new thread or reviving an old thread of the same topic. I'm about to help two family members porting out one number of a shared Telus plan. There's no commitment on the plan. Main account holder, "Person A" whose name...
I signed up for one of the larger plans and as bonus was given 400 International calling minutes which includes Hong Kong along with one extra gig of data. When I tried to call Hong Kong I was told via a voice response message that International call...
Activated this afternoon,but still no service and can't make any call
Hi, I'm a regular visitor to BC - each year I travel from Australia to ski for a few months and over the past several years have used Public Mobile. The problem is, that when I return each year the previous email address is invalid (as my account ha...
Can we transfer somehow. if we pay with credit card what do we use credit for?
I changed phone now my mobile data is not working ,
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