Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I've moved back to the UK from Canada recently, I'm noticing I don't get any signal here on my public mobile SIM. I still really need to receive the odd verification text on my Canadian number when they're from the CRA etc, does anyone have any idea ...
Hey has anyone else gone through renewal tonight? I was just able to add a voucher because the site was down all night and I don't know if I'm going to suspend or not because I was too late at adding the funds. Can anyone else tell me if their plan b...
Hi, I received an email promotion to get 1GB/2GB data per month for 12 months if I signed up by June 30 using my email. I did signed up by June 30. How do I see the 1GB/2GB data get added to my account? Anyone also utilize this promotion? Thanks!!! ...
Just changed my device (degoogled phone pixel 3, with 'graphene os' custom ROM), but cannot send sms (except to my own number). Everything else works ok, and apn settings are ok as well. I was wondering if there is something I need to call customer s...
I was charged for a new more expensive plan that gave me more data. but somehow i’m back with the old plan and have a credit on my account. i NEED the data. wondering if anyone can help me?
I chose to keep my old number when setting up my sim card, but someone else was already given my number. Now I can't get texts or calls because they all go to that person. What can I do about this without getting a new sim card?
First things first. How do you talk to a real person? This isn't so cheap only robots are hired.Question - Started with a phone at 15 dollars NO DATA No problem Did not need it. Then I did. so upped the anty to 25 dollars with limited Data. DATA NEVE...
Locked out my account and I need get in to collect my imie number for my Samsung s9plus got stolen can some one assist me my email is xxxxxxxxxxx edited by computergeek541: e-mail address removed
I had to sign up using two different accounts for my son and I as the system wouldn't let me have multiple phones on one account. We have been on autopay but have run into issues at times. When I have to make an additional payment to get caught up I ...
So I have had a $50 4GB data at LTE speed for a while now and was considering upgrading to get a little bit more data. I went to the plans page and all the options seem to be plans with more data but they are all 3G speeds. Am I looking at the wrong ...
Not getting referral and friend did not get bonus
I have the unlock code from Freedom Mobile for my device, but I don't have an opportunity to enter it after I restart my phone. I also can't activate my plan because it just freezes on the phone number part.
I am wondering, if I order a new SIM and go through the SIM swap process, will I be able to keep my grandfathered monthly plan ($10/month - no longer available) and my $4 loyalty reward? I also have lots of minutes and data etc that is less important...
Hello, I am trying to activate my new sim, however I'm having trouble on the Account Pin step. I dialed *611 with my old sim number and it does not give me a 4 digit pin, but only provides my account information. Can you please provide some clear ste...
Because why? Seems awfully convenient during a power outage/internet outage in the Windsor/Ess3x County area. (apparently one cannot even write "ess3x" without being censored. Seriously???
Hi everyone, Just discovered my mom's phone has no service she's in Scarborough east. It is the same phone we've been using and it was working fine yesterday afaik. I checked her account is all paid up in good standing. Anyone has the same problem to...
Location closed 3 out of the last 4 times i have been there during regular business hours despite being listed as open online.
I am not able to connect to internet and use data when I am away from our home internet.
I registered with Public Mobile last September. I use the AutoPay option. Every month I get a text from Public Mobile reminding me to pay my account, then telling me to ignore the message if I use AutoPay. So I get good at ignoring texts from Public ...
i just upgraded my phone and now voicemail is not working anymorethis is what i get when i call voice mail"your call cannot completed as dialcheck number and try againor call *611 for support" please help
SO I ported my Telus Post Paid account, got a text and it was instantly transferred, like 1 minute.My Question is whether I need to cancel my Telus account or if it is automatic since I already ported the number?2nd question, I later got a text sayin...
I changed my phone and can't use it because I forgot the password I chose when purchasing the plan Public Mobile
I went through the activation process with my Public Mobile SIM but at the very end the webpage just hung. No account was created, I didn't receive an email, and my SIM is still not activated. So it appears that he activation didn't go through. But n...
I ordered SIM card on Jun 23, I havn't received it until now. They ask me to send a ticket, but need a order number, I never received any order number in my email, what can I do now?
Hello, I have added Data add-ons to my plan last month. I was asked to make a prepayment in order to get the additional add-ons. However, when the charge is made to my account, it did not take into account of the rewards that I am supposed to get ea...
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