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@mimmo I checked their website before buying the SIM and it said that my device was compatible

@Triguy : Xiaomi Redmi 4 (India)

Hi- Can I get a refund for the amount I paid? My phone is incompatible with Public Mobile and I am not able to make or receive calls.

@will13am: Thanks, here is the phone info: Model Number: Redmi 4Android Version: 7.1.2 N2G47HMIUI Version: MIUI Global 10.3| Stable 10.3.1.0 (NAMMIXM)Model Name: MAI132

Model Number: Redmi 4Android Version: 7.1.2 N2G47HMIUI Version: MIUI Global 10.3| Stable 10.3.1.0 (NAMMIXM)Model Name: MAI132