When you log into your self serve account it will show you all the credits that you have on your account. if the credit is not on your account you can contact a moderator through the community and they can look I to it and apply the credit to the acc...
Any number that is long distance or not in your area will say this when you dial out of your plan includes Canada wide calling you will not be charged extra. Just put a 1 in front of the area code when dialing and adding contacts and the message will...