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Where does it say this? Because I just wasted 15$ and I still cant see where it says Ireland isnt included

Oh lovely. How nice of them to not say there are limits on where you can call -_-

I am calling from Quinte West to Dublin Ireland

I topped up my account and then applied the addon for long distance. It says its active on my account but whenever I ring the long distance number, it doesn't allow me - I get a msg saying i need to get an add on even tho it says its active already o...