while signing up, the browser hung. my phone works with the new Sim card & new phone number, but i can’t get into my self service account. and i can’t reset the password on the self service account. any ideas?
So, I went to the self registration area. I put in my phone number and it texted me back a 6 digit code. Any ideas on what I do with the 6 digit code or how to move forward from there? ie. There seems to be no way to move past Step 1.