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PRJLNW · 03-22-2023

I have a Samsung Galaxy A325M DS. It is a dual SIM model. It is VoLTE compatible. My alternate service provider has already activated VoLTE on this phone. When I check the IMEI Public Mobile/Telus says the Galaxy A325M is not VoLTE compatible and I s...

PRJLNW · 03-22-2023

I checked the IMEI number for both slots Telus says no VoLTE my other provider says both good for VoLTE. My Public Mobile SIM is active receiving calls, SMS and data (I joined Public Mobile in May 2019 the device was activated March 2021) . I conclu...

PRJLNW · 03-22-2023

Thanks for the observation. I was surprised when the IMEI I submitted was declared as "Not Compatible" I suppose it could be missing from the data base, but this could be a cost saving measure by Telus deciding to only update the provisioning list to...

PRJLNW · 03-22-2023

Yes, the model is an A32, sub-model 5M-DS. Since the A32 is VoLTE ready I'm wondering if Telus has decided to limit it's network provisioning, both for cost reasons and to create a sales opportunity.

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